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46 EN
Troubleshooting
Problem Possible Cause Remedy
The POWER/CHARGE
lamp on the camcorder
does not light during
charging.
• Charging is difficult in places
subject to extremely high/low
temperatures.
• The battery pack is not attached
firmly.
To protect the battery, it is
recommended to charge it in
places with a temperature of 10°C
to 35°C (50°F to 95°F). ( 48)
Detach the battery pack once
again and re-attach it firmly. ( 16)
The tape is moving, but
there is no picture.
• Your TV has AV input terminals,
but is not set to its VIDEO mode.
• The cassette holder cover is open.
Set the TV to the mode or channel
appropriate for video playback.
( 41)
Close the cassette holder cover.
( 16)
Blocks of noise appear
during playback, or
there is no playback
picture and the screen
becomes blue.
Clean the video heads with an
optional cleaning cassette.
( 4)
The remote control
does not work
• “REMOTE” is set to “OFF”.
• The remote control does not point
at the remote sensor.
• The remote control batteries are
exhausted.
Set “REMOTE” to “ON” ( 33).
Point at the remote sensor
( 10).
Replace the batteries with fresh
ones ( 10).
The color of Snapshot
looks strange.
• The light source or the subject
does not include white. Or there
are various different light sources
behind the subject.
Find a white subject and compose
your shot so that it also appears
in the frame. ( 36)