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Camera Communications
Problem Cause Solution
The computer cannot
communicate with the
camera.
The camera is not set
to PC Connect mode.
Set the camera to PC
Connect mode. See
page 30.
The camera is not
connected to a serial
cable, or the cable is
not connected to a
computer serial port.
Connect the serial
cable to the camera
and computer port.
See page 30.
The port setting in the
software is set to an
incorrect COM port.
Change the COM port
setting to Auto-Search
or to a specific COM
port.
The communication
speed setting in the
software is not
adjusted.
Set the speed setting to
9,600 bps. If
communication is
successful, gradually
raise the speed to
optimize
communication time.
There is a conflict
with another serial
device, such as
infrared
communication,
internal fax modem, or
other communication
system.
Refer to the serial
device and/or
operating system
User’s Guide, or
consult the computer
manufacturer.
The software that
generates frequent
interrupts (such as a
Web browser or
e-mail software) is
running.
Exit that software
before starting the
KODAK Software.