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Troubleshooting
Camera/computer communications
Ready light blinks
amber.
■ Wait. Resume picture taking when the light stops blinking and turns
green.
Ready light blinks
red and camera
turns off.
■ Install new batteries (see page 1) or charge rechargeable batteries.
Ready light glows
steady red.
■ Transfer pictures to the computer (see page 45), delete pictures from
the camera (see page 15), switch image storage locations (see
page 31), or insert a card with available memory (see page 3).
■ Wait. Resume picture taking when the light turns green.
■ Change the image storage location to internal memory (see page 31),
or use a different card.
Ready light is off or
glows steady
green.
■ Camera is operating normally.
If Try one or more of the following
The computer does
not communicate
with the camera.
■ Turn on the camera (see page 2).
■ Install new batteries (see page 1) or charge rechargeable batteries.
■ Connect cable to camera and computer port (see page 45).
■ Install the software (see page 44).
■ Disconnect the USB cable. Close all open applications. Re-install the
software (see page 44).
■ Disconnect camera from the computer. Close all software applications,
reconnect camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
■ Disconnect USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (see page 44).
■ Disconnect the USB cable. Close all open applications. Re-install the
software (see page 44).
If Try one or more of the following