54 www.kodak.com/go/support
Troubleshooting
Memory card is unusable
(Insert new memory card)
■ Insert a new card (see page 3) or format the card (see
page 32).
Caution: Formatting a card deletes all pictures and
videos, including protected files.
No address book on camera
(Connect with computer to
import address book)
■ Create and copy address book from computer. See the
Kodak EasyShare software Help.
No album names on camera
(Connect with computer to
import album names)
■ Create and copy album names from computer. See the
Kodak EasyShare software Help.
High camera temperature.
(Camera will be turned off.)
■ Leave the camera off for ten minutes, then turn it back on.
If the message reappears, visit
www.kodak.com/go/z1275support,
www.kodak.com/go/z1285support
and select Interactive
Troubleshooting & Repairs.
Can only mark image with 32
album names. Only the first
32 album names will be
saved.
■ Delete one or more album names associated with the
image (see page 42).
Unrecognized file format
■ Transfer the picture to the computer (see page 45), or
delete it (page 15).
Camera error #XXXX. See
user’s guide.
■ Turn camera off, then back on. If the message reappears,
visit www.kodak.com/go/z1275support,
www.kodak.com/go/z1285support
and select Interactive
Troubleshooting & Repairs.
If Try one or more of the following