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Technical Notes
164
If the camera fails to function as expected, check the list of common problems
below before consulting your retailer or Nikon-authorized service
representative.
Power, Display, Settings Issues
Troubleshooting
Problem Cause/Solution A
The camera is on
but does not
respond.
Wait for recording to end.
If the problem persists, turn the camera off.
If the camera does not turn off, remove and reinsert
the battery or batteries or, if you are using an AC
adapter, disconnect and reconnect the AC adapter.
Note that although any data currently being
recorded will be lost, data that have already been
recorded will not be affected by removing or
disconnecting the power source.
–
The camera
cannot be turned
on.
The battery is exhausted.
10, 11,
157
The camera turns
off without
warning.
• The camera automatically turns off to save power
(auto off function).
• The camera and battery may not work properly at
low temperatures.
• The inside of the camera has become hot. Leave
the camera off until the inside of the camera has
cooled, and then try turning it on again.
16
156
–
The monitor is
blank.
• The camera is off.
• The camera automatically turns off to save power
(auto off function).
• The camera is connected to a TV or computer.
• The camera and smart device are connected
using a Wi-Fi connection and the camera is being
operated by remote control.
13
16
–
–
The camera
becomes hot.
The camera may become hot when used for an
extended period of time to shoot movies or send
images using an Eye-Fi card, or when used in a hot
environment; this is not a malfunction.
–