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151
Troubleshooting
Technical Notes
No sound when shutter is
released.
• [Off] is selected for [Sound settings] > [Shutter
sound] in setup menu.
• [Continuous], [BSS], [Continuous flash], or
[Multi-shot 16] is selected for [Continuous] in
shooting menu.
• Option other than [Off] is selected for [Auto
bracketing] in shooting menu.
• d ([Sports] scene mode) or l ([Museum]
scene mode) is selected.
• Anti-shake mode or D mode is selected.
130
101
104
37, 39
43, 64
AF-assist illuminator does not
light.
• [Off] is selected for AF assist option in camera
setup menu.
• AF-assist illuminator turns off automatically in
some modes.
129
36-41
Pictures appear smeared. Lens is dirty. Clean lens. 143
Colors are unnatural. White balance setting is not appropriate for light
source.
97
Randomly spaced bright pixels
(“noise”) appear in image.
Shutter speed too slow. Noise can be reduced by:
• Using flash
• Specifying a lower ISO sensitivity setting
• Applying [Noise reduction] in the shooting
menu to suit situations.
• Choosing scene mode with noise reduction
30
99
109
37
Pictures are too dark
(underexposed).
• Flash is off.
• Flash window is blocked.
• Subject is beyond flash range.
• Adjust exposure compensation.
• Apply high-sensitivity shooting mode, or raise
the ISO sensitivity.
• Subject is backlit. Select o ([Backlight] scene
mode) or use fill flash.
30
24
30
34
44, 99
30, 40
Pictures are too bright (overexposed).
Adjust exposure compensation. 34
Unexpected results when flash
set to V (auto with red-eye
reduction).
When V or “fill flash with slow sync and red-
eye reduction” of the [Night portrait] scene
mode is applied during shooting, In-Camera
Red-Eye Fix may, in very rare cases, be applied to
areas not affected by red-eye. Set a flash mode
other than V when in a shooting mode other
than the [Night portrait] scene mode during
shooting.
30,
37
Camera does not shoot
continuously.
[On] is selected for [Noise reduction] in the
shooting menu.
109
Problem Cause/Solution A