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Troubleshooting
Technical Notes and Index
Monitor is blank.
• Camera is off.
• Standby mode for saving power: press the
power switch, the shutter-release button, A
button, c button, or b (e movie-record)
button.
• When flash lamp blinks, wait until flash has
charged.
• Camera and computer are connected via USB
cable.
• Camera and TV are connected via audio/video
cable or HDMI cable.
21
21, 162
35
138
134
Date and time of recording are
not correct.
• If camera clock has not been set, “Date not
set” indicator blinks during shooting and
movie recording. Images and movies saved
before clock is set are dated “00/00/0000
00:00” or “01/01/2011 00:00” respectively. Set
the correct time and date using the Date and
time setting in Time zone and date option
in the setup menu.
• Check camera clock regularly against more
accurate timepieces and reset as required.
22, 152
152
Monitor is hard to read.
• Adjust monitor brightness.
• Monitor is dirty. Clean monitor.
155
175
No indicators displayed in
monitor.
Playback is set to Auto info for Monitor
settings in the setup menu.
155
Print date not available.
Set the correct time and date using the Date
and time setting in Time zone and date
option in the setup menu.
22, 152
Date not appearing on images
even when Print date is
enabled.
• Another function that restricts the Print date
option is enabled.
• The current shooting mode is one that does
not support Print date.
80
157
Screen for setting date and
time is displayed when camera
is turned on.
Clock battery is exhausted; all settings were
restored to their default values.
153
Camera settings reset.
Problem Cause/Solution A