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For assistance, please call : 1-800-211-PANA(7262) or send e-mail to : consumerproducts@panasonic.com
Mail this completed form and your Proof of Purchase along with your unit to:
Panasonic Services Company
1705 N. Randall Road
Elgin, IL. 60123-7847
Attn: Camcorder Repair
Request for Service Notice:
Please photocopy this form when making a request for service notice.
In the unlikely event this product needs
service.
• Please include your proof of purchase.
(Failure to due so will delay your repair.)
• To further speed your repair, please provide
an explanation of what is wrong with the unit
and any symptom it is exhibiting.
If you have a problem with your Palmcorder, it may be something you can correct yourself.
Check the list below for symptoms and corrections.
No picture in the EVF or LCD Monitor...
Video cassette cannot be inserted...
Video cassette cannot be removed...
No operation starts when operation buttons are
pressed...
Recording cannot be done...
Auto Focus does not operate...
Sound from microphone cannot be monitored...
Sound cannot be heard...
Symptom
• Make sure the Power Source is connected.
(pp. 11, 12)
• Make sure the POWER switch is set to VCR or
CAMERA. (pp. 15, 28)
• Check the Dew Indicator. (p. 53)
• Make sure the Battery is fully charged. (p. 11)
• Make sure all necessary cables are connected
correctly and firmly. (p. 12)
• Make sure the Lens Cap is removed. (p. 15)
• Make sure the Power Source is connected.
(pp. 11, 12)
• Insert the cassette record tab up, window side
facing out. (p. 9)
• Make sure the Power source is connected.
(pp. 11, 12)
• Check the Dew Indicator. (p. 53)
• Make sure the record tab is closed. (p. 6)
• Check the Battery Indication. (p. 63)
• Make sure FOCUS is set to AUTO. (p. 25)
• Make sure the unit is ON and set to CAMERA
mode. (p. 15)
• Make sure the unit is set to REC or REC/
PAUSE mode.
• Make sure the Audio on the VCR MENU is set to
ST1. (pp. 38, 61)
Correction
Before Requesting Service
Request for Service Notice
DV52.p50-53.p65 02/05/28, 10:3752