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Installing and Updating the Remote Agent Application
The DX4000 remote agent application is designed to run on a computer that uses a Microsoft
®
Windows
®
operating system. Refer to
Specifications on page 36 for a list of supported versions of the Windows operating systems. You can install the remote agent application from
the resource CD that came with your unit. If you intend to use the remote agent application from several computers on a network, you can copy
the installation files from the CD onto a network drive from which you can install the application.
After you upgrade the firmware on the DX4000, you must update the remote agent application software as well. Updated software for the
remote agent application is provided along with firmware updates. These files are provided on a CD-ROM or on a network drive. The names of
these files will be different for each upgrade. The following files names are examples of what you should find:
• FirmwareUpgradeUtility.exe: This is the upgrade program that contains the software version number that you will install. The actual file
name might be different.
• DVR4000ver.1.0.img: This is the actual updated firmware file that will be copied to the DX4000. The actual file name might be different.
• DX4000RemoteAgent.exe: This is the installation program for the revised remote agent application that you must install to communicate
with the upgraded DX4000. The actual file name might be different.