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C Trouble Shooting
Q: I cannot access the ICA-110/ICA-110W from a web
browser.
A1: The possible cause might be the IP Address for the ICA-
110/ICA-110W is already being used by another device. To
correct the possible problem, you need to first disconnect the
ICA-110/ICA-110W from the network. Then run the PING
utility (follow the instructions in Appendix B - PING Your IP
Address).
A2: Another possible reason is the IP Address is located on a
different subnet. To fix the problem, run the PING utility (follow
the instructions in Appendix B - PING Your IP Address). If the
utility returns “no response” or similar, the finding is probably
correct, then you should proceed as follows:
In Windows 95/98/2000 and Windows NT, double check the IP
Address of the ICA-110/ICA-110W is within the same subnet as
your workstation.
Click “Start”, “Setting”, “Control Panel”, and the “Network” icon.
Select TCP/IP from the “Network” dialog box and from the
“TCP/IP Properties” dialog box click “Specify an IP address”.
If the ICA-110/ICA-110W is situated on a different subnet than
your workstation, you will not be able to set the IP address from
this workstation. To verify make sure the first 3 sections of the IP
address of the ICA-110/ICA-110W corresponds to the first 3
sections of the workstation. Therefore the IP address of the ICA-
110/ICA-110W must be set from a workstation on the same
subnet.