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Q: Why does the ICA-110/ICA-110W work locally but not
externally?
A1: Might be caused from the firewall protection. Need to check
the Internet firewall with your system administrator.
A2: The default router setting might be a possible reason. Need
to double check if the configuration of the default router settings
is required.
Q: Why does a series of broad vertical white line appears
through out the image?
A: A likely issue is that the CMOS sensor becomes overloaded
when the light source is too bright such as direct exposure to
sunlight or halogen light. You need to reposition the Internet
Camera into a more shaded area immediately as this will damage
the CMOS sensor.
Q: There is bad focus on the ICA-110/ICA-110W, what
should be done?
A1: The focus might not be correctly adjusted for the line of sight.
You need to adjust the ICA-110/ICA-110W focus manually as
described in Adjust Internet Camera Focus.
Q: Noisy images occur how can I solve the problem?
A1: The video images might be noisy if the ICA-110/ICA-110W
is used is a very low light environment. To solve this issue you
need more lighting.
A2: There might be wireless transmission interference make sure
there are no other wireless devices on the network that will affect
the wireless transmission.