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Chapter 7 113
• A brief note describing your camcorder’s problem.
• Your name, address and phone number.
Return transportation, storage, handling, and insurance costs are your sole responsibility.
We accept no liability in case of damage or loss.
4. The representative will advise the address to mail a cashier’s check or money order
for payment if there are any out of warranty labor or parts charges and you elect not
to use your credit card.
5. Upon receipt of your product, a new or refurbished unit will be shipped to you.
To have your Camcorder repaired by an Authorized RCA Camcorder
Service Center:
• Check with your dealer or call 1-800-336-1900 for the Authorized RCA Camcorder
Service Center nearest you.
• Take your unit to the Authorized RCA Camcorder Service Center of your choice.
• Show the Authorized RCA Camcorder Service Center representative evidence of
purchase date, such as a bill of sale.
• Pick up your camcorder when repairs are complete.
What your warranty does not cover:
• Adjustment of customer controls.
• Damage from misuse or neglect.
• A unit that has been modified or incorporated into other products or is used for
institutional or other commercial purposes.
• Batteries for remote control and clock.
• Cleaning of video/audio heads.
• Camcorders purchased or serviced outside the U.S.A.
• Return transportation, storage and handling costs of your unit, including insurance
for loss or damage.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your camcorder.
It will make it easier to contact you should it ever be necessary. The return of the
card is not required for warranty coverage.