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5. Troubleshooting
When Scanning Does not Start
If scanning does not start, check the following:
Item to check Action
Is the power on? Turn on the power.
Is the SCSI ID set properly? If there are any other SCSI devices
connected, the host computer may not be
able to recognize the scanner if it has the
same SCSI ID as another device. Refer to
P.11, “Setting the SCSI ID,” and set a
unique SCSI ID for the scanner.
Are the DIP switches set properly? The correct DIP switch settings depend on
whether this scanner is the last device in the
SCSI daisy chain. Refer to P.11,
“Connecting the SCSI Cable,” and set the
DIP switches properly.
Are the SCSI cables connected securey? If any cables are disconnected, connect
them.
Are the indicators on or flashing? The nature of an error can be determined
according to the pattern in which the four
indicators are on or flashing. Refer to P.28,
“Error Indicators and Solutions.”
Is the scanner driver selected properly? For details on scanner driver setup, refer to
the manual or help information for your
scanner driver.
Are the software settings correct? For details on software settings, refer to the
manual or help information for your
software.