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Before contacting a service center
Symptom Causes Remedy
- White balance setting is
incorrect.
- Exposure is excessive.
- Cable connection is incorrect.
- The camera is off.
- There are no batteries, the
batteries are exhausted or the
AC adapter is not connected.
- The operating system is not
Windows 98, 98SE, 2000, ME,
XP/ Mac OS 9.0~10.2.
Alternatively the PC does not
support USB.
- The USB driver is not installed.
Colour of image is
different to the original
scene
Images are too bright
When using the PC’s
explorer, the
[Removable Disk] file
does not show
- Select appropriate White balance.
- Reset exposure compensation.
- The external monitor has not
been connected properly with
the camera.
- There are incorrect files in the
memory card.
No image on external
monitor
- Check the connection cables.
- Insert a memory card that has correct files.
- Check the connection.
- Turn the camera on.
- Insert new batteries or check the adapter
connection.
- Install Windows 98, 98SE, 2000, ME, XP/
Mac OS 9.0~10.2 to PC that supports USB.
- Install a [USB Storage Driver].