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WARRANTY
NOTICE REGARDING WARRANTY FOR SAMSUNG TV
ACCESSORIES (AUSTRALIA AND NEW ZEALAND ONLY)
The warranty for the Samsung TV Accessory contained in this User Manual
is no longer applicable (for Australia and New Zealand only).
Please refer to the warranty card within the box, entitled “Warranty For
Consumer Products (LED, LCD, Plasma TV, and TV Accessories)”, for
warranty information.
This Samsung product is warranted for the period of twelve (12) months
from the original date of purchase, against defective materials and
workmanship. In the event that warranty service is required, you should
first return the product to the retailer from whom it was purchased.
However, Samsung Authorized Service Centres will comply with this
warranty during the Warranty Period. To obtain details, please contact your
nearest Authorized Service Centre.
PROCEDURE FOR MAKING A WARRANTY CLAIM
To make a claim under the warranty, you must contact the Samsung
Contact Centre (see details above) during the Warranty Period to discuss
the problems you are having with the product. If a repair or replacement is
required, you will be provided with a Warranty Claim Number and address
of an Authorised Service Centre.
If you are provided with a Warranty Claim Number, to obtain a repair or
replacement of the product, you must send the product to the Authorised
Service Centre advised together with:
(i)
a copy of your completed warranty card or, if you have already provided
this to Samsung, your name, address and contact telephone number;
(ii) your original receipt, invoice or sales slip for the purchase of the
product as new;
(iii) your Warranty Claim Number.
Samsung will then repair or replace the product and return it to you
using the contact details provided.
WARRANTY CONDITIONS
1. The warranty is only valid if the above procedure for making a warranty claim
is followed.
2. Samsung’s obligations are limited to the repair or, at its discretion,
replacement of the product or the defective part.
3. Warranty repairs must be carried out by Samsung Authorised Service
Centres. No re-imbursement will be made for repairs carried out by service
centres or dealers that are not authorised by Samsung and any such repair
work and damage to the products caused by such repair work will not be
covered by this warranty.
4. This product is not considered to be defective in materials nor workmanship
by reason that it requires adaptation in order to conform to national or local
technical or safety standards in force in any country other than the one for
which the product was originally designed and manufactured. This warranty
will not cover, and no re-imbursement will be made for such adaptation, nor
any damage which may result.
01_Eng.indd 4 2013-03-29 4:12:24