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VL-A10H/pp. 053-055; 00/8/22/18:00
G.K. Associates, Tokyo
References
References
53
Before Requesting Service
The following conditions do not always denote trouble. Therefore, perform the checks described below
before calling for service. If the problem cannot be corrected by the use of this guide, remove the mains
plugs from the wall socket, and contact the dealer or supplier from whom the unit was purchased in
order to obtain service. Where this is not possible, please visit our web-site www.sharp.co.uk/support.
Customers without Internet access may telephone 08705 274277 during office hours (or (01)676 0648 if
telephoning from Ireland).
Certain replacement parts and accessories may be obtained from our main parts distributor, who can be
contacted on the following numbers:
WILLOW VALE ELECTRONICS LTD.: 0121 766 5414
In the unlikely event of this equipment requiring repair during the guarantee period, you will need to
provide proof of the date of purchase to the repairing company. Please keep your invoice or receipt,
which is supplied at the time of purchase.
Suggested solution
Connect power source properly (pp. 8, 10).
Charge battery pack sufficiently (p. 9).
Wait until dew dries (p. 49).
Set Power switch to OFF and remove battery
pack; wait for 2 seconds, then reinstall battery
pack and turn on power (p. 8).
Open tab or use a new cassette (p. 51).
Set Power switch to OFF and then back to
CAMERA.
Set to Auto Focus mode (p. 42).
Zoom out from subject (p. 17).
Focus manually (p. 42).
——
——
Direct lens to some subject, or set zoom to
widest angle before shooting (p. 17).
Set DEMO MODE menu item to “OFF” (p. 52).
Power
CAMERA mode
Symptom
No power.
REC START/STOP button does
not work.
Power suddenly turns off.
Auto focus does not work.
Bright subject produces wide
vertical lines.
Automatically zooms out without
operating Zoom control.
Display automatically changes
in Camera mode.
Possible cause
Power source is not properly connected.
Battery pack is not charged.
Dew in VIEWCAM.
Safety function is in effect.
Erasure-protect tab on video cassette is closed.
VIEWCAM left in Recording Standby mode for 5
minutes.
Manual Focus mode is engaged.
Zoom used on close subject.
Subject has little contrast in brightness, or is full
of horizontal or vertical stripes.
Occurs when shooting subject with strong
contrast to the background. Does not indicate a
malfunction.
VIEWCAM is unable to focus when zooming in
on subject within 1.5 m, and automatically
zooms out until it focuses on subject.
No subject in the field of view.
VIEWCAM is in Demo mode.