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Warning indicators and messages
If a code starting with a letter of the
alphabet appears, your camera has a self-
diagnosis display. The last two digits
(indicated by
ss) will differ depending on
the state of the camera.
If you are unable to solve the problem even
after trying the following corrective actions
a few times, contact your Sony dealer or
local authorized Sony service facility.
C:32:ss
• There is trouble with your camera’s
hardware. Turn the power off and on
again.
C:13:ss
• The camera cannot read or write data on
the “Memory Stick Duo”. Re-insert the
“Memory Stick Duo” several times.
• A format error on Album has occured.
Or an unformatted “Memory Stick
Duo” is inserted. Format the “Memory
Stick Duo” (page 54).
• The inserted “Memory Stick Duo”
cannot be used with your camera, or the
data is damaged. Insert a new “Memory
Stick Duo” (page 97).
C:91:ss
• When transfering Music files from your
computer an error occured due to USB
disconnection or other problem.
Execute [Format Music] (page 57).
When you execute [Format Music] all
your stored Music files will be erased.
Tranfer the Music files using the
supplied application again.
E:61:ss
E:91:ss
• A camera malfunction has occurred.
Press the RESET button (page 83), then
turn the power on again.
If the following messages appear, follow
the instructions.
E
• The battery level is low. Charge the
battery pack (
t step 1 in “Read This
First”). Depending on the conditions of
use or the type of battery pack, the
indicator may flash even though there
are still 5 to 10 minutes of remaining
battery time left.
For “InfoLITHIUM” battery only
• This battery pack is not a
“InfoLITHIUM” type.
No Memory Stick
• Insert a “Memory Stick Duo” (t step 3
in “Read This First”).
System error
• Turn the power off and then on again
(
t step 2 in “Read This First”).
Memory Stick error
• The inserted “Memory Stick Duo”
cannot be used in your camera
(page 97)
• The “Memory Stick Duo” is damaged.
• The terminal section of the “Memory
Stick Duo” is dirty.
• Insert the “Memory Stick Duo”
correctly (
t step 3 in “Read This
First”).
Self-diagnosis display
Messages