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Troubleshooting
Trouble shooting/Others (Advanced operations)
The shutter does not release.
• You are using a memory card with a write-protect switch, and the switch is
set to the LOCK position. Set the switch to the recording position.
• Check the free capacity of the memory card.
• You cannot record images while charging the built-in flash (pages 47, 135).
• In autofocus mode, the shutter cannot be released when the subject is out of
focus.
• The lens is not attached properly. Attach the lens properly (page 30).
• When the camera is attached to another device, such as an astronomical
telescope, set [Release w/o Lens] to [Enable] (page 175).
• The subject may require special focusing (page 118). Use the focus-lock or
manual focus function (pages 119, 123).
Recording takes a long time.
• The noise reduction function is turned on (page 174). This is not a
malfunction.
• You are shooting in RAW mode (page 172). Since the RAW data file is
large, the RAW mode shooting may take time.
• The Auto HDR is processing an image (page 141).
The same image is shot several times.
• The drive mode is set to [Cont. Shooting] or [Bracket: Cont.]. Set it to
[Single Shooting] (pages 51, 154).
• The exposure mode is set to Continuous Advance Priority AE (pages 46,
101).
• The exposure mode is set to AUTO+ and [Auto+ Image Extract.] is set to
[Off] (page 96).
The image is out of focus.
• The subject is too close. Check the minimum focal distance of the lens.
• You are shooting in manual focus mode. Set the focus mode dial to
positions other than MF (page 116).
• When the focus mode switch is equipped with the lens, set it to AF.
• Ambient light is insufficient.
Eye-Start AF does not work.
• Set [Eye-Start AF] to [On] (page 86).
• Press the shutter button halfway down.