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Troubleshooting
Symptom
The Remote Commander
supplied with your
camcorder does not work.
The input picture does not
appear on the LCD screen or
in the viewfinder when your
camcorder is connected to
outputs on the TV or VCR.
The melody or beep sounds
for five seconds.
When charging the battery
pack, no indicator appears
or the indicator flashes in
the display window.
You cannot charge the
battery pack.
The camcorder is
immediately turned off even
if the amount of the battery
remaining time is enough to
operate.
No function works though
the power is on.
Cause and/or Corrective Actions
•COMMANDER is set to OFF in the menu settings.
c Set it to ON. (p. 104)
•Something is blocking the infrared rays.
c Remove the obstacle.
•The batteries are inserted in the battery holder with the + –
polarities incorrectly.
c Insert the batteries with the correct polarity. (p. 168)
•The batteries are dead.
c Insert new ones. (p. 168)
•DISPLAY is set to V-OUT/LCD in the menu settings.
c Set it to LCD. (p. 104)
•Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at least
one hour to acclimatize. (p. 155)
•Some troubles have occurred in your camcorder.
c Remove the cassette and insert it again, then operate your
camcorder.
•The AC power adaptor is disconnected.
c Connect it properly.
•The battery pack malfunctions.
c Contact your Sony dealer or local authorized Sony service
facility.
•The POWER switch is not set to OFF (CHG).
c Set it to OFF (CHG).
c Charge the battery pack fully again.
The correct remaining time is displayed.
•Disconnect the power cord of the AC power adaptor or
remove the battery, then reconnect it after about one minute.
Turn the power on. If the functions still do not work, press
the RESET button located at the lower-right of the ZEBRA
selector using a sharp-pointed object. (If you press the
RESET button, all the settings including the date and time
return to the default.) (p. 14, 162)