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Troubleshooting
Temperature too high The fan will be activated
- While [Other Functions] > [Fan] is set to [Automatic], the camcorder's internal temperature has reached a critical level
and the cooling fan will be activated. The fan will turn off automatically once the camcorder's internal temperature has
decreased sufficiently.
This photo cannot be displayed
- You may not be able to display photos taken with other devices or image files created or edited on a computer.
*A/*B Buffer overflow. Recording was stopped.
- The data transfer rate was too high for the SD card in use and the recording was stopped. Use a recommended card
(A 38).
*A/*B Cannot record movies on this memory card
- Video cannot be recorded on a 64 MB or smaller SD card. Use a recommended card (A 38).
*A/*B Cannot restore
- Could not recover data on the SD card. Save your clips (A 117) and initialize the SD card (A 40).
*A/*B May not be possible to record movies on this memory card
- You may not be able to record video on an SD card without a speed class rating or rated SD Speed Class 2. Replace
the SD card with one rated SD speed class 4, 6 or 10.
*A/*B Media full
- SD card A or SD card B is full so recording will not start. Switch to the SD card in the other SD card slot to record.
*A/*B Memory card is write-protected
- The LOCK switch on the SD card is set to prevent accidental erasure. Change the position of the LOCK switch.
*A/*B Number of clips already at maximum
- The SD card selected for recording already contains the maximum number of clips (3,999 clips). Replace the SD card
or use the SD card in the other SD card slot.
- Because both SD cards reached the maximum number of clips, double slot recording is not available.
• During double slot recording, both “*A” and “*B” will appear in the message.
*A/*B Reached the recording limit for one clip. Recording was stopped.
- When recording a single clip for an extended period of time, the clip will be split into smaller video files every 2 GB.
This message will appear when the number of smaller video files reaches 50.
*A/*B Recording was stopped.
- The file control information is corrupted or there was an encoder error. Turn off the camcorder and back on again.
Then, remove the SD card being used and reinsert it. Alternatively, replace the SD card. If this does not solve the
problem, consult a Canon Service Center.
• Corrupted file control information cannot be recovered. SD cards or clips with corrupt file control information cannot
be read by the supplied software, Data Import Utility.
*AJ*B / *BJ*A Switched
- This message appears when you use the SLOT SELECT button to switch the SD card slot in use or recording
continued from one SD card to the other.
*AJ*B / *BJ*A Will switch in a moment
- The SD card is almost full so recording will continue on the other SD card in approximately 1 minute.
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