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If
the printer does not seem to
be
working properly, run through the checks
below to see if you can identify and correct the problem.
If
you are not able to
solve the problem, please call your dealer or contact a Canon Customer
Support help desk for assistance.
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>
•...•.•.•.•...
...........•............
The
printer
has
no
power.
The
compact
power
adapter
or
Be
sure
that
the
compact
power
power
cord
is
not
correctly
adapter
and
power
cord
are
connected.
connected
correctly.
Be
sure
that
the
power
cord
is
plugged
into
a
standard
power
outlet.
The
printer's
display
window
is
There
is
a
malfunction
in
the
Turn
the
printer's
power
off
and
blinking
red.
printer.
turn
it
on
again.
The
rn
(Canon
Direct
Print)/
The
cable
is
not
correctly
Connect
the
cable
correctly.
r2i
(PictBridge)
mark
does
not
connected.
(p.29)
display
in
the
upper
left
corner
of
The
printer's
power
is
off.
Turn
the
printer's
power
on.
the
LCD
monitor.
(p.29)
Your
camera's
firmware
is
Please
check
the
Canon
BeBit
incompatible
with
this
printer.
website
or
your
regional
Canon
website.
The
printer
is
connected
to
a
Wait
until
the
print
outputted
by
computer
and
printing
is
in
the
computer
is
complete.
progress.
The
printer
does
not
print.
The
printer
is
not
correctly
Connect
the
cable
correctly.
connected
to
the
camera.
(p.29)
If
the
connection
is
correct,
the
rn
or
r2i
mark
will
appear
on
the
camera's
LCD
monitor.
The
camera's
batteries
are
Replace
with
fully
charged
(fresh)
depleted.
batteries,
or
plug
the
camera
into
a
power
outlet
(using
the
camera's
optional
compact
power
adapter).
The
ink
cassette
is
not
loaded
Load
the
ink
cassette
co
rrectly.
correctly.
(p.25)
Too
much
slack
in
the
ink
Take
up
the
slack.
(p.
25)
cassette's
ink
sheet.
The
paper
cassette
is
not
pushed
Load
the
paper
cassette
correctly.
all
the
way
in.
(p.28)
The
printer
has
overheated.
Wait
for
the
printer
to
cool
down.
Printing
stopped
midway.
The
printer
is
not
correctly
Connect
the
cable
correctly.
connected
to
the
camera.
(p.29)
33