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Error Messages
A P P E N D I C E S
Response
• Connect the SCSI cable
securely to the Macintosh
and ensure the terminator
setting is correct.
• Turn the scanner power
switch to the On position.
• Wait a moment before
restarting Plug-in module FS.
• Ensure the SCSI cable is
securely fastened to the
Macintosh and scanner, and
set the terminator to an
appropriate setting.
• Turn the scanner power
switch to the On position.
• Ensure that the SCSI ID is set to
a unique value not duplicated
by other SCSI devices.
• Reduce the scan area to the
minimum possible scope and
lower the resolution and
magnification settings for the
output device.
• Close application programs
other than Photoshop.
• Increase the memory allo-
cated to Photoshop.
•
Contact your nearest Canon
Customer Support Help desk.
• Note down the Sense Code,
Additional Sense Code and
error message and contact
the nearest Canon Cus-
tomer Support Help desk.
Error Message
Scanner is Not Detected
Scanner Initializing
Cannot Communicate
with Scanner
Minimum Memory
Requirements Not Met.
Retry after Increasing Free
Memory.
Home Position Not
Detected
An error has occurred.
(Sense Code=xx, Addi-
tional Sense Code=xx,
Additional Code
Condition=xx)
Cause
• The power cord, SCSI
cable or terminator is
not properly con-
nected.
• The scanner power
switch is set to Off.
• The scanner power
switch has just been
turned on.
• The power cord, SCSI
cable or terminator is
incorrectly con-
nected.
• The scanner power
switch is set to Off.
• The scanner’s SCSI ID
is incorrectly set.
• Memory is insuffi-
cient for the required
volume of the
scanned image data.
• The lamp is burnt
out.
• Another error has
occurred.