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6 . Troubleshooting
This chapter describes the common problems and their remedies while operating the camera.
6.1 Problems and remedies
The camera
is down
The camera is down and can’t be operated while using. Please check the
contact of battery, and the restart the camera. If the camera cannot be
restarted, please make sure if the improper operation damaged the camera.
Do not disassemble it by yourself and return it for service.
Error occurs
when
entering the
Direct Print
mode
The error prompt displays when entering the Direct Print mode. Please
unplug the USB connector from the camera and check to see if the printer is
normal and the battery is full, and then restart the camera. Connect to the
printer with proper operation procedures to start printing.
The camera
is down
while
removing
the card
Do not remove the memory card while operating. The camera could fail by
doing that. If this happens, please restart it.
The camera
can’t format
the memory
card
It’s not guaranteed by the digital camera to format all kinds of memory cards.
If the camera can’t format the memory card, please format it into FAT file
system by the computer.