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26
Troubleshooting
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Power
Power
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
The viewer does
not turn on.
The AC power adapter is not correctly
connected.
Check the connection. 9
The viewer
turns o
unexpectedly.
The memory card slot cover is open. Close the memory card slot cover. 8
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Viewing Pictures
Viewing Pictures
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
No pictures are
displayed.
The memory card is not correctly in-
serted.
Insert the memory card in the correct
orientation.
8
The memory card or internal memory
contain no pictures.
Insert a memory card containing pic-
tures or copy pictures to the viewer
via USB or infrared.
8, 23–
25
Unsupported image le format. Use a supported format. 30
The pictures have been modi ed on a
computer.
Pictures that have been modi ed on a
computer may not display correctly.
8
Cannot nd
picture.
The picture has been modi ed on a
computer.
The viewer may fail to read les that
have been modi ed on a computer.
8
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Copying Pictures
Copying Pictures
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
Cannot copy
data to or from
memory card.
Pictures can not be copied directly be-
tween internal memory and a memory
card inserted in the viewer.
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Connections
Connections
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
Computer can
not detect
internal memory.
The USB cable is not correctly con-
nected.
Check the connection. 25
The computer does not meet the sys-
tem requirements for FinePixViewer.
Use a computer that meets the sys-
tem requirements.
24
Troubleshooting