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Troubleshooting
Problem Cause Remedy
I can’t use the flash to
take pictures.
•The Mode switch and Mode dial has been
moved to another setting.
•The flash is set to Suppressed Flash
mode (The flash is closed).
•You pressed the shutter button while the
flash was charging.
•Set the Mode switch and Mode dial to the
correct setting.
•Pop the flash up. (The flash cannot be
used in some modes (
➡
P.39). Select a
mode in which the flash can be used.)
•Wait until charging is completed before
pressing the shutter button.
The flash will not charge. •No compatible SmartMedia is loaded.
•The camera is set to Suppressed Flash
mode.
•The camera is set to Macro Photography.
•The battery is exhausted.
•Load a new SmartMedia, erase a frame,
or remove the write-protection.
•Set the flash to Auto, Red-Eye Reduction
or Forced Flash mode.
•Cancel Macro Photography.
•Load a new battery.
The playback image is
too dark even though I
used the flash.
•The subject is too far away.
•Your finger covering the flash.
•Move closer to the subject.
•Hold the camera correctly.
The image is blurred. •The lens is dirty
•The lens is zoomed to telephoto in Macro
mode.
•Clean the lens.
•Cancel Macro mode.
I can’t format the
SmartMedia.
•The SmartMedia is write-protected. •Remove the write-protection.
(Peel off the write-protect sticker.)
The ERASE ALL function
does not erase all the
frames.
•The frame is protected. •Remove the frame protection.
Problem Cause Remedy
No power. •The battery is exhausted.
•The AC power adapter plug has come out
of the power outlet.
•Load a new fully charged battery.
•Plug the adapter back in.
Power cuts out during
operation.
•The battery is exhausted. •Load a new fully charged battery.
Battery runs out quickly. •You are using the camera in extremely
cold conditions.
•The terminals are soiled.
•The battery is flat.
•Put the battery in your pocket or another
warm place to heat it and then load it into
the camera just before you take a picture.
•Wipe the battery terminals with a clean,
dry cloth.
•Load a new fully charged battery.
No photograph is taken
when the shutter button
is pressed.
•No SmartMedia is loaded.
• The SmartMedia is fully recorded.
•The SmartMedia is write-protected.
•The SmartMedia is not formatted.
•The SmartMedia contact area is soiled.
•The SmartMedia is damaged.
•The Auto Power Save function has
switched the camera off.
•The battery is exhausted.
•Load a SmartMedia.
•Load a new SmartMedia or erase a
frame.
•Remove the write-protection.
•Format the SmartMedia.
•Wipe the SmartMedia contact area with a
clean dry cloth.
•Load a new SmartMedia.
•Switch the camera on.
•Load a new fully charged battery.
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If you think the camera is faulty, check the following once more