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I have to recharge the Lithium Ion battery frequently.
● See Extending battery life on page 48.
● A battery that is new or has not been charged recently must be recharged to reach
full capacity.
● If you have not used the battery for two months or longer, recharge it.
The Lithium Ion battery will not charge.
● Try charging it again after it has drained awhile.
● Use only the approved HP AC power adapter.
● If charging the battery in the HP quick recharger or the spare battery charging bay
of an optional HP Photosmart dock does not work, replace the battery.
The camera does not turn on when I connect to AC power, then disconnect, then
reconnect.
● Insert a battery into the camera.
● Reset the camera (see Resetting the camera on page 41).
● The AC power adapter could be malfunctioning. Try connecting to a different
compatible AC power adapter.
● Try plugging the AC power adapter into a different electrical outlet.
The camera does not respond when I press a button.
● Turn on the camera.
● Most of the camera buttons do not respond when the camera is connected to a
computer (directly or through an optional dock).
● Replace or recharge the battery.
● Reset the camera (see Resetting the camera on page 41).
● Check to see if the memory card is defective. If so, replace the memory card.
● Format the internal memory and/or the memory card (see Install and format an
optional memory card on page 8).
The camera does not take a picture when I press the Shutter button.
● Press the Shutter button all the way down.
● The memory card or internal memory may be full. Transfer images from the camera
to your computer, then format the internal memory or the memory card (see Install
and format an optional memory card on page 8). Or replace the card with a new one.
● The camera may be processing. Wait a few seconds for the camera to finish
processing the last image before taking another picture.
The Image Display is not working.
● The Image Display may have timed out. Press any camera button to wake up the
camera.
● Replace or recharge the battery. If the Image Display does not turn on, remove the
battery and connect to AC power. If the Image Display still does not turn on, reset
the camera (see Resetting the camera on page 41).
Chapter 8
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