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Chapter 7: Troubleshooting and support 87
Focus too close The focus
distance is closer
than the camera
can focus.
Set the camera to Macro
focus, or if set to Macro
focus, move further away
from the subject. See
Using macro mode on
page 36.
Unknown USB
device
The camera is
connected to a
USB device that it
does not
recognize.
Make sure that the camera
is connected to a
supported printer or
computer.
Unable to
communicate with
printer
There is no
connection
between the
camera and
printer.
Make sure the cable is
connected between the
camera or HP 8886
camera dock and the
printer. If that does not
work, turn off the camera
and disconnect it. Turn the
printer off and then on
again. Re-connect the
camera and turn it on.
A supported
printer is either
turned off or not
connected to the
camera.
Make sure the camera is
connected to a supported
printer and that the printer
is turned on.
Selected print size
is larger than
selected paper
size
Print size is larger
than paper size
in the Print Setup
menu.
Change either print size or
paper size in the Print
Setup menu.
Message Possible cause Solution