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Chapter 7: Troubleshooting and support 93
Support is available in the following languages: Dutch,
English, French, German, Italian, Portuguese, Spanish,
Swedish, Traditional Chinese, Simplified Chinese, Japanese,
Korean. (Danish, Finnish, and Norwegian support
information is available in English only.)
3 Access HP e-support. If you have access to the Internet,
connect with HP via e-mail by going to: www.hp.com/
support. You will receive a personal reply from an HP
Consumer Support technician. E-mail support is available in
the languages listed at that website.
4 Contact your local HP dealer. If your digital camera has a
hardware failure, take it to your local HP dealer for a
solution. Service is free during your digital camera’s limited
warranty period. After the warranty period, the dealer will
quote a service charge.
5 Contact HP Consumer Support for support by phone. Please
consult the following website to check the details and
conditions of phone support in your country/region:
www.hp.com/support. As a part of HP’s continuing efforts
to improve phone support information services, we advise
you to check the HP website on a regular basis for new
information regarding service features and delivery. If you
cannot solve the problem using the above options, call HP
while you are in front of your computer and digital camera.
For faster service, please be prepared to provide the
following information:
• The digital camera’s model number (located on the front
of the camera)
• The digital camera’s serial number (located on the
bottom of the camera)
• The computer’s operating system