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When the DVD video camera/recorder is connected to PC:
Symptom Cause and Correction
Reference
page
No drive icon appears on
PC.
The DVD video camera/recorder is not turned on.
Check the power supply.
46
Driver is not properly recognized.
Turn PC off and on again. If the drive icon still does not appear, use
“Refresh driver” in Device Manager to reinstall the driver.
Turn PC off and then disconnect the PC connection cable. Turn PC
on again, and then use the PC connection cable to connect the DVD
video camera/recorder to PC.
Make sure the PC connection cable is completely plugged into this
DVD video camera/recorder.
If a yellow “!” mark is attached to some device in Windows
®
Device
Manager, uninstall the USB device driver, and then reinstall it,
following the procedure on page 133.
A fatal exception 0A error
occurs while installing
USB driver in Windows
®
2000 Professional.
It is recommended that you install Windows
®
2000 Service Pack 3
or later.
Error occurs in playback
of DVD video camera/
recorder on PC.
If error occurs with USB connection, the transfer rate is not sufficient.
It is recommended that you use a USB terminal conforming to
USB2.0 when connecting the DVD video camera/recorder.
Application is not
normally run on PC.
Turn the PC and DVD video camera/recorder off, and try again.
Error occurs during
writing to DVD-R disc.
The temperature of DVD video camera/recorder is too high due to
continuous operation.
Disconnect the DVD video camera/recorder from PC once, remove
the disc from the DVD video camera/recorder, and then turn it off.
After a few moments, connect them again and write to a brand-new
disc.
Transfer of images
stops.
Connect the DVD video camera/recorder to another USB terminal
of PC. If your PC is a desktop type, it is recommended that you use
USB terminal on the back of PC. If you are using USB2.0 extended
card, it is also recommended that you install the newest version
driver provided by each USB2.0 card maker.
DVD-RAM/R/RW drive
built into PC cannot be
used after the provided
software has been
installed.
This problem may be solved if the software related to DVD-RAM/R/
RW of your PC is upgraded, or if the UDF driver is uninstalled.
However, with Windows
®
98 Second Edition / Me / 2000
Professional, uninstalling the UDF driver will make it impossible for
the JPEG stills recorded on DVD-RAM of this DVD video camera/
recorder to be read by the PC.
DVD-R disc cannot be
played back on DVD-
MovieAlbumSE.
DVD-MovieAlbumSE does not support playback or data read on
DVD-R disc: Use generally available DVD video playback software
to play back DVD-R disc on PC.
137
Error appears when
starting DVD-
MovieAlbumSE.
Make sure that your PC display adapter (video card) conforms to
DirectX8.1.