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FURTHER
INFORMATION
Before requesting service, consult the
following chart. If the solutions indicated in the
chart do not solve the problem, consult your
nearest JVC dealer or JVC service center for
instructions.
Refer also to the FAQ of new products on
JVC’s website.
The following phenomena are not
malfunctions.
•
The camcorder heats up when it is used
for a long time.
•
The battery heats up during charging.
•
When playing back a video, the image
stops momentarily or the sound is
interrupted at junctions between scenes.
•
LCD monitor momentarily become red or
black when sunlight is recorded.
•
Black spots, or red, green, or blue spots
appear on the LCD monitor.
(The LCD monitor contains 99.99%
effective pixels, but 0.01% of fewer pixels
may be ineffective.)
Trouble Action
Power
No power is supplied.
•
Connect the AC adapter correctly.
•
Recharge the battery pack.
After the low
temperature message
is displayed, the power
turns off when the
camcorder warms up.
•
When the camcorder has warmed up after being cold, the
camcorder may switch itself off to check it is operating correctly.
Turn on the camcorder again to start using it.
Display
The remaining battery
display is not correct.
•
Fully charge the battery pack, run it down, and then recharge it
again.
•
If the camcorder is used for long periods of time in high or low
temperatures, or if the battery pack is repeatedly charged, the
amount of remaining battery may not be displayed correctly.
The LCD monitor is
difficult to see.
•
The LCD monitor may be difficult to see if used in bright areas such
as under direct sunlight.
Troubleshooting
FURTHER INFORMATION
GZ-MS120US_GB_EN.indb 59 12/16/2008 10:13:03 AM