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Troubleshooting
Forgotten the VN-C655 IP ad-
dress that was changed with
[V.Networks Setup Tool].
Unable to record.
While “Now Connecting…” is
being displayed, it takes time to
cancel an action.
The coloration is unsatisfactory.
The operation is disabled for a
few seconds when the white
balance is changed to AWC.
Image size changes automati-
cally.
Connection to VN-C655 cannot
be established or fails.
Others
Symptoms Remedial Actions
• Press the [Search] button of [V.Networks Setup Tool] to
see the IP addresses of all the cameras connected to the
network.
• Has the folder for saving images been deleted?
Check to see if it exists.
• Is the disk full? Check the available memory capacity.
• Once connection is activated, canceling an action is not
possible.
• Check the color adjustments of the monitor and video
cards.
Change to the True Color (24 bits) display.
• With High Color (16 bits) or lower, display of natural
color tones is difficult to achieve.
• Adjust the white balance. The white balance can be ad-
justed manually on the Quality Setting screen.
• When shooting scenes with different light source (e.g. when
alternatively shooting outdoor scenes under sunlight and
indoor scenes under fluorescent light), auto white balance
might take time to function. Hue may seem to change a
little bit depending on the object. This is not a malfunction.
• The white balance is automatically adjusted when it is set
to AWC. During the adjustment, the picture quality cannot
be set for a few seconds.
• When a VN-C655 is connected to multiple PCs, priority
will be given to the PC for which VN-C655 operation/set-
ting is last performed.
• When the network is loaded with frequent broadcasting or
collisions, connection may fail or break. Check the net-
work status.
VN-C655(reed me)_p30-Cover 04.9.22, 8:19 PM36