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Appendix A: Troubleshooting
Frequently Asked Questions
Wireless-B Internet Video Camera
I’ve recorded video for a few hours. Why do I see multiple files saved on my computer?
The recording function saves video in chunks; each chunk is a maximum of one hour in duration. For example, if
you have recorded five continuous hours, then you will see five files saved on your computer. This keeps files
from getting too large.
Do I need to install the Linksys Viewer and Recorder Utility?
Installation is optional. You can view video using Microsoft Internet Explorer 5.5 or higher. If you don’t want to use
the recording function, then you don’t need to install the Viewer and Recorder Utility.
Where can I find more information about the Linksys SoloLink DDNS Service?
You can go to www.linksys.com/sololink for more information.
Can I specify who gets to view the Camera’s video?
Yes. Access the Camera’s Web-based Utility, and click the Setup tab. After you log in, click the Users tab. You
will be able to restrict access to users you have entered in the database. See “Chapter 8: Using the Wireless-B
Internet Video Camera Web-based Utility.”
Can I add a time stamp to the video?
Yes. Access the Camera’s Web-based Utility, and click the Setup tab. After you log in, click the Image tab. You
will be able to add a time stamp as well as descriptive text to the video. See “Chapter 8: Using the Wireless-B
Internet Video Camera Web-based Utility.”
How many users can view the Camera’s video at the same time?
Users at four different PCs can simultaneously view the Camera’s video.
What is the IEEE 802.11b standard?
It is one of the IEEE standards for wireless networks. The 802.11b standard allows wireless networking hardware
from different manufacturers to communicate, provided that the hardware complies with the 802.11b standard.
The 802.11b standard states a maximum data transfer rate of 11Mbps and an operating frequency of 2.4GHz.
What is ad-hoc mode?
When a wireless network is set to ad-hoc mode, the wireless-equipped computers are configured to
communicate directly with each other. The ad-hoc wireless network will not communicate with any wired
network.
What is infrastructure mode?
When a wireless network is set to infrastructure mode, the wireless network is configured to communicate with
a wired network through a wireless access point or router.