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Troubleshooting
Technical Notes and Index
Characteristics of Digital Cameras
In extremely rare instances, unusual characters may appear in the monitor and the
camera may stop functioning. In most cases, this phenomenon is caused by a
strong external static charge. Turn the camera off, remove and replace the battery,
then turn the camera on again. In the event of continued malfunction, contact
your retailer or Nikon-authorized service representative. Note that disconnecting
the power source as described above may result in the loss of any data not saved
to internal memory or the memory card at the time the problem occurred. Data
already saved will not be affected.
Shooting Issues
Camera becomes hot.
The camera may become hot when shooting
movies for an extended period of time or when
the camera is used in a hot area; this is not a
malfunction.
–
Problem Cause/Solution A
Cannot switch to shooting
mode.
Disconnect HDMI cable or USB cable.
74, 77,
E21,
E24
No image captured when
the shutter-release button
is pressed.
• When camera is in playback mode, press the A
button, the shutter-release button, or the b
(e movie-record) button.
• When menus are displayed, press the d
button.
• Battery is exhausted.
• When flash lamp blinks, flash is charging.
8, 30
10
20
56
Camera cannot focus.
• Subject is too close. Try shooting using macro
mode, or the Scene auto selector or Close-up
scene modes.
• The intended subject is one with which
autofocus does not perform well.
• Set AF assist in the setup menu to Auto.
• Turn camera off and then on again.
40, 43, 59
29
89, E63
21
Problem Cause/Solution A