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F12
Troubleshooting
Technical Notes and Index
Cannot zoom in on image.
• Playback zoom cannot be used with movies,
small pictures, or images that have been
cropped to a size of 320 × 240 or smaller.
• This camera may not be able to zoom in on
images captured with another make or model
of digital camera.
–
Cannot record voice
memos.
• Voice memos cannot be attached to movies.
• Voice memos cannot be attached to images
captured with other cameras. Voice memos
attached to images using another camera
cannot be played back on this camera.
–
73, E49
Cannot use quick retouch,
D-Lighting, skin softening,
filter effects, small picture,
or crop.
• These options cannot be used with movies.
• Images captured at an Image mode setting of
l 4608×2592 cannot be edited, and the same
editing feature cannot be applied multiple
times.
• Camera is unable to edit images captured with
other cameras.
–
73, E10,
E11
73, E10,
E11
Cannot rotate image
The camera cannot rotate images captured with
another make or model of digital camera.
–
Images are not displayed
on TV.
• Video mode or HDMI is not correctly set in the
TV settings setup menu.
• Cables are connected to the HDMI mini
connector (Type C) and to the USB/audio/video
output connector simultaneously.
• Memory card contains no images. Replace the
memory card. Remove the memory card to play
back images from the internal memory.
89, E68
74, 77,
E21,
E24
18
Album icons are reset to
their default icons, images
added to albums cannot
be displayed in favorite
pictures mode.
Data saved in the internal memory or on the
memory card may not be played back correctly if
overwritten by a computer.
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Problem Cause/Solution A