Filter
Top Products
F10
Troubleshooting
Technical Notes and Index
Images are blurred.
• Use flash.
• Increase the ISO sensitivity value.
• Enable vibration reduction or motion detection.
• Use D (best shot selector).
• Use tripod and self-timer.
56
37
88
37, 44,
E32
58
Streaks of light or partial
discoloration are visible in
the monitor.
Smear occurs when extremely bright light strikes
the image sensor. When shooting with Continuous
set to Multi-shot 16 and when recording movies,
avoiding bright objects, such as the sun, reflections
of the sun, and electric lights is recommended.
37, E32,
F3
Bright specks appear in
images captured with flash.
Flash is reflecting off particles in air. Set the flash
mode setting to W (off).
57
Flash does not fire.
• The flash mode is set to W (off).
• Scene mode with which the flash does not fire
is selected.
•
On
is selected for
Blink proof
in smart portrait menu.
• Another function that restricts flash is enabled.
56
62
50
65
Digital zoom cannot be
used.
• Digital zoom is set to Off in the setup menu.
• Digital zoom cannot be used in the following
situations.
- When Scene auto selector, Portrait, Night
portrait, or Pet portrait is selected in scene
mode
- When smart portrait mode is selected
- When subject tracking mode is selected
- When Continuous in the shooting menu is
set to Multi-shot 16
- When recording movies
89, E63
40, 41, 46
49
51
37, E32
82
Image mode not
available.
Another function that restricts the Image mode
option is enabled.
65
No sound when shutter is
released.
Off is selected for Sound settings > Shutter
sound in setup menu. No sound is heard with
some shooting modes and settings, even when
On is selected.
89, E64
AF-assist illuminator does
not light.
Off is selected for the AF assist option in the
setup menu. AF-assist illuminator may not light
depending on the position of the focus area or the
current scene mode, even when Auto is selected.
89, E63
Images appear smeared. Lens is dirty. Clean lens. F6
Colors are unnatural. White balance or hue is not adjusted properly.
37, 43,
E30
Problem Cause/Solution A