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F8
Troubleshooting
Technical Notes and Index
The monitor is
blank.
• Camera is off.
• Battery is exhausted.
• Standby mode for saving power: Press the power switch,
shutter-release button, c button or b (e movie-record)
button, or rotate the mode dial.
• When flash lamp flashes, wait until flash has charged.
• Camera and computer are connected via USB cable.
• Camera and TV are connected via audio/video cable or HDMI
cable.
• Camera and smart device are connected using Wi-Fi
connection and the camera is operated by remote control.
19
18
19
50
77, 80
77, E20
93
Monitor screen is
hard to see.
• Adjust monitor screen brightness.
• Monitor is dirty. Clean monitor screen.
96,
E70
F6
Date and time of
recording are not
correct.
• If the camera clock has not been set (“Date not set” indicator
flashes during shooting), still pictures have a time stamp of
“00/00/0000 00:00”; and movies are dated “01/01/2013 00:00.”
Set the correct date and time using Time zone and date in
the setup menu.
• The camera clock is not as accurate as a normal clock, such as
watches. Check camera clock regularly against more accurate
timepieces and reset as required.
20, 96,
E68
96,
E68
No information
displayed on the
monitor.
Hide info is selected for Photo info under Monitor settings in
the setup menu.
96
E70
Print date not
available.
Time zone and date in the setup menu has not been set.
20, 96,
E68
Date not
appearing on
pictures even
when Print date is
enabled.
• A shooting mode that does not support print date is selected.
• Another function that is set now is restricting the print date.
• The date cannot be imprinted onto a movie.
96, E72
64
–
Scr
e
en for setting
time zone and
date is displayed
when camera is
turned on.
Clock battery is exhausted; all settings were restored to their
default values.
21
Camera settings
reset.
Problem Cause/Solution
A