Filter
Top Products
F10
Technical Notes and Index
Images are
blurred.
• Use the flash.
• Increase the ISO sensitivity value.
• Enable Photo VR when shooting still images.
Enable Movie VR when recording movies.
• Use a tripod to stabilize the camera (using the self-
timer at the same time is more effective).
16, 35
47, 49
47, 51,
54
37
Bright specks
appear in
images
captured with
flash.
The flash is reflecting off particles in the air. Lower
the flash, and set the flash mode setting to W (off).
35
Flash does not
fire.
• A shooting mode that restricts the flash is
selected.
• A function that restricts the flash is enabled.
E14
44
Digital zoom
cannot be used.
• Digital zoom is set to Off or Crop in the setup
menu.
• Digital zoom cannot be used with certain
shooting modes or when using certain settings in
other functions.
47, 54
46, 54
Image size not
available.
• A function that restricts the Image size option is
enabled.
• When the scene mode is set to Easy panorama,
the image size is fixed.
44
E11
No sound when
the shutter is
released.
Off is selected for Shutter sound in Sound
settings in the setup menu. No sound is produced
with some shooting modes and settings, even when
On is selected.
46, 54
AF-assist
illuminator
does not light.
Off is selected for the AF assist option in the setup
menu. AF-assist illuminator may not light depending
on the position of the focus area or the current
shooting mode, even when Auto is selected.
47, 54
Images appear
smeared.
The lens is dirty. Clean the lens.
F6
Co
lo
rs are
unnatural.
White balance or hue is not adjusted properly.
47, 49,
E5
Randomly
spaced bright
pixels (“noise”)
appear in
image.
The subject is dark and the shutter speed is too slow
or ISO sensitivity is too high. Noise can be reduced
by:
• Using the flash
• Specifying a lower ISO sensitivity setting
16, 35
47, 49
Problem Cause/Solution A