Filter
Top Products
F15
Troubleshooting
Technical Notes and Index
Bright specks
appear in pictures
shot using flash.
Flash is reflecting off particles in air. Set the flash to W (off). 55
Flash does not fire.
• Flash is set to W (off).
• A scene mode that cannot turn on flash is selected.
• When the camera is recording a movie.
• Another function that is set now is restricting the flash.
55
54
63
The digital zoom is
not available.
• Off is selected for Digital zoom in the setup menu.
• When Portrait, Night portrait, Backlighting with HDR
set to On, Pet portrait or Underwater is selected in
scene mode, the digital zoom cannot be used.
• Other functions that restrict the use of digital zoom is set.
94
40, 41,
44, 46
63
Image mode not
available.
Another function that is set now is restricting Image mode.63
No sound when
shutter is released.
• Off is selected for Shutter sound under Sound
settings in the setup menu.
• Sports, Museum or Pet portrait is selected in scene
mode.
• When the camera is recording a movie.
• Other functions that restrict the use of the shutter sound
are set.
• Do not block the speaker.
94
40, 43,
46
63
3
AF-assist
illuminator does
not light.
Off is selected for AF assist in the setup menu. Even when
Auto is set, AF-assist illuminator may not light depending
on the focus area position or scene mode.
94
Pictures appear
smeared.
Lens is dirty. Clean lens. F2
Colors are
unnatural.
White balance does not match light source. 51
Ring-shaped or
rainbow-colored
bands are seen on
the screen or the
shot image.
When the subject is backlit or when shooting with an
extremely bright light source in the display, such as in
sunlight, ring-shaped or rainbow-colored bands may
appear on the image.
Change the position of the light source or remove it from
the display, and try shooting again.
–
Randomly spaced
bright pixels
(“noise”) appear in
image.
As the subject is dark, shutter speed is too slow or ISO
sensitivity is too high.
• Use flash.
• Specify a lower ISO sensitivity setting.
54
51
Problem Cause/Solution
A