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153
Troubleshooting
Technical Notes and Index
Shooting
Problem Cause/Solution
A
No image captured when the
shutter-release button is
pressed.
• When camera is in playback mode, press the
A button, the shutter-release button, or the
b (movie-record) button.
• When menus are displayed, press the d
button.
• Battery is exhausted.
• When flash lamp blinks, flash is charging.
8, 28
10
22
31
Camera cannot focus.
• The intended subject is one with which
autofocus does not perform well.
• Set AF assist in the setup menu to Auto.
• Turn camera off and then on again.
27
131
17
Images are blurred.
• Use flash.
• Enable vibration reduction or motion
detection.
• Use D (Best Shot Selector).
• Use tripod and self-timer.
30
129,
130
42
32
Streaks of light or partial
discoloration are visible in the
monitor.
Smear occurs when extremely bright light
strikes the image sensor. When shooting with
Continuous set to Multi-shot 16 and when
recording movies, avoiding bright objects, such
as the sun, reflections of the sun, and electric
lights is recommended.
42, 144
Bright specks appear in images
captured with flash.
Flash is reflecting off particles in air. Set the flash
mode setting to W (off).
31
Flash does not fire.
• The flash mode is set to W (off).
• Scene mode with which the flash does not
fire is selected.
• On is selected for Blink proof in smart
portrait menu.
• Another function that restricts flash is
enabled.
30
54
66
49
Optical zoom cannot be used.
Optical zoom cannot be used while recording
movies.
102
Digital zoom cannot be used.
• Digital zoom is set to Off in the setup menu.
• Digital zoom is not available in the following
situations.
- When Scene auto selector, Portrait, or
Night portrait scene mode is selected.
- When shooting in smart portrait mode.
- When shooting in subject tracking mode.
- When Continuous is set to Multi-shot 16.
131
52, 54,
55
64
67
42