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154
Troubleshooting
Technical Notes and Index
Image mode not available.
Another function that restricts the Image mode
option is enabled.
49
No sound when shutter is
released.
Off is selected for Sound settings>Shutter
sound in setup menu. No sound is heard with
some shooting modes and settings, even when
On is selected.
132
AF-assist illuminator does not
light.
Off is selected for the AF assist option in the
setup menu. AF-assist illuminator may not light
depending on the position of the focus area or
the current scene mode, even when Auto is
selected.
54-61,
131
Images appear smeared. Lens is dirty. Clean lens. 144
Colors are unnatural. White balance or hue is not adjusted properly. 39, 59
Randomly spaced bright pixels
(“noise”) appear in image.
• The subject is dark, so shutter speed is too
slow or ISO sensitivity is too high. Noise can
be reduced by:
- Using flash.
- Specifying a lower ISO sensitivity setting.
• When shooting landscapes at night using the
Scene auto selector or Night landscape
scene modes, noise may appear in captured
images if the camera is hand-held. In these
cases, use of a tripod is recommended.
30
43
57
Images are too dark
(underexposed).
• The flash mode is set to W (off).
• Flash window is blocked.
• Subject is beyond flash range.
• Adjust exposure compensation.
• Increase ISO sensitivity.
• Subject is backlit. Select Backlighting scene
mode or set the flash mode setting to X (fill
flash).
• When shooting landscapes at night using the
Scene auto selector or Night landscape
scene modes, captured images may be dark if
the camera is hand-held. In these cases, use of
a tripod is recommended.
30
24
30
34
43
30, 60
57
Images are too bright
(overexposed).
Adjust exposure compensation. 34
Problem Cause/Solution
A