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Technical Notes
110
Bright specks appear
in images captured
with flash.
The flash is reflecting off particles in the air. Set
the flash mode setting to y Flash off.
23
Flash does not fire.
• The flash mode is set to y Flash off.
• Choose a style is set to a function that
disables the flash.
23
27
Digital zoom cannot
be used.
Digital zoom cannot be used when using certain
settings in other functions.
42
No sound when the
shutter is released.
• Turn sounds on or off in Change sounds is
set to Turn sounds off, or Pick a shutter
sound is set to z in the shooting menu.
• Shutter sound is not heard when Choose a
style is set to Take a series of pictures.
• Do not block the speaker.
34
29
1
AF-assist illuminator
does not light.
Off is selected for AF assist in the camera
settings menu. AF-assist illuminator may not
light depending on the current settings, even
when Auto is selected.
84
Images appear
smeared.
The lens is dirty. Clean the lens. 103
Colors are unnatural. Hue is not adjusted properly. 27, 33
Randomly spaced
bright pixels (“noise”)
appear in image.
The subject is dark and the shutter speed is too
slow, or ISO sensitivity is too high. Noise can be
reduced by using the flash.
23
Images are too dark
(underexposed).
• The flash mode is set to y Flash off.
• The flash window is blocked.
• The subject is beyond the range of the flash.
• Adjust exposure compensation.
23
14
117
33
Images are too
bright
(overexposed).
Adjust exposure compensation. 33
Skin tones are not
sof
t
ened.
• In some shooting conditions, facial skin tones
may not be softened.
• For images containing four or more faces, try
using Make skin prettier in Add makeup in
the playback menu.
39
50
Problem Cause/Solution A