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Technical Notes and Index
F12
Flash does not
fire.
• A shooting mode where the flash cannot fire is
selected.
• A function that restricts the flash is enabled.
66
72
Digital zoom
cannot be used.
• A function that restricts digital zoom is enabled.
• Digital zoom is set to Off in the setup menu.
• Digital zoom cannot be used in the following scene
modes.
- Scene auto selector, Portrait, Night portrait,
Easy panorama, Pet portrait
72
91,
E67
36
Image size not
available.
• A function that restricts the Image size option is
enabled.
• When the scene mode is set to Easy panorama, the
image size is fixed.
72
43
No sound when
shutter is
released.
Off is selected for Sound settings > Shutter sound in
the setup menu. No sound is produced with some
shooting modes and settings, even when On is
selected.
72, 91,
E67
AF-assist
illuminator does
not light.
Off is selected for the AF assist option in the setup
menu. AF-assist illuminator may not light depending on
the position of the focus area or the current scene
mode, even when Auto is selected.
91,
E66
Images appear
smeared.
The lens is dirty. Clean the lens. F6
Colors are
unnatural.
White balance is not adjusted properly.
41, 68,
E29
Randomly
spaced bright
pixels (“noise”)
appear in image.
The subject is dark, and the shutter speed is too slow or
ISO sensitivity is too high. Noise can be reduced by:
• Using the flash.
• Specifying a lower ISO sensitivity setting.
56
69,
E37
Bri
ght sp
ots
appear in image.
When shooting at a slow shutter speed in multiple
exposure mode, noise (bright spots) may appear in
saved images.
–
Images are too
dark
(underexposed).
• The flash window is blocked.
• The subject is beyond the range of the flash.
• Adjust exposure compensation.
• Increase ISO sensitivity.
• The subject is backlit. Raise the flash or select the
scene mode Backlighting and try taking an image
again.
28
F18
65
69,
E37
42, 56
Problem Cause/Solution
A