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184
Troubleshooting
Technical Notes and Index
Randomly spaced bright pixels
(“noise”) appear in movies.
When recording movies in dim lighting, the
image may become somewhat “grainy” in
appearance. This occurs when the ISO sensitivity
increases, and it does not indicate a malfunction.
–
Pictures are too dark
(underexposed).
• The flash mode is set to c (off)
• Flash window is blocked.
• Subject is beyond flash range.
• Adjust exposure compensation.
• Increase ISO sensitivity.
• Subject is backlit. Select Backlighting scene
mode or set the flash mode setting to X (fill
flash).
34
28
34
39
53
34, 69
Pictures are too bright
(overexposed).
Adjust exposure compensation. 39
Unexpected results when flash
set to b (auto with red-eye
reduction).
When taking pictures with b (auto with red-
eye reduction) or fill flash with slow sync and
red-eye reduction in Night portrait scene
mode, In-Camera Red-Eye Fix may be applied to
areas not affected by red-eye. Use any scene
mode other than Night portrait, and change
the flash mode to any setting other than b
(auto with red-eye reduction) and try shooting
again.
34, 64
Skin tones are not softened.
• Under some shooting conditions, facial skin
tones may not be softened.
• Select e (skin softening) for Glamour
retouch in the retouch menu for pictures
containing four or more faces.
75
121
Saving images takes time.
It may take more time to save images in the
following situations.
• When the noise reduction function is in
operation
• When flash mode is set to b (auto with red-
eye reduction)
• When the skin softening function is applied
while shooting
35
35
63, 64,
77
Problem Cause/Solution A