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179
Troubleshooting
Technical Notes and Index
Shooting
Problem Cause/Solution
A
No picture taken.
• When camera is in playback mode, or setting
items or setup menu are displayed, press the
shutter-release button.
• Battery is exhausted.
• When flash indicator blinks, flash is charging.
30
24
34
Cannot switch to shooting
mode.
Disconnect HDMI cable, audio/video cable, or
USB cable.
129
Camera cannot focus.
• The intended subject is one with which
autofocus does not perform well.
• Set AF assist in the setup menu to Auto.
• Turn camera off and then on again.
29
154
24
Pictures are blurred.
• Use flash.
• Increase ISO sensitivity value.
• Enable vibration reduction.
• Use D (Best Shot Selector).
• Use tripod and self-timer.
33
57
153
58
36
Bright specks appear in
pictures taken with flash.
Flash is reflecting off particles in air. Set the flash
mode setting to c (off).
33
Streaks of light or partial
discoloration are visible in the
monitor.
Smear occurs when extremely bright light
strikes the image sensor. When shooting with
Continuous set to Multi-shot 16 and when
recording movies, avoiding bright objects, such
as the sun, reflections of the sun, and electric
lights is recommended.
168
Flash does not fire.
• The flash mode setting is set to
c
(off).
• Scene mode with which the flash does not
fire is selected.
• On is selected for Blink proof in smart
portrait mode.
• Movie is selected for shooting mode.
• Another function that restricts flash is
enabled.
33
62
75
124
76