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F11
Technical Notes and Index
No sound when
the shutter is
released.
Off is selected for Shutter sound in Sound settings
in the setup menu. No sound is produced with some
shooting modes and settings, even when On is
selected.
46, 49,
57
AF-assist
illuminator does
not light.
Off is selected for the AF assist option in the setup
menu. AF-assist illuminator may not light depending on
the position of the focus area or the current scene
mode, even when Auto is selected.
49, 57
Images appear
smeared.
The lens is dirty. Clean the lens. F6
Colors are
unnatural.
White balance or hue is not adjusted properly.
49, 51,
E6
Randomly
spaced bright
pixels (“noise”)
appear in image.
The subject is dark and the shutter speed is too slow or
ISO sensitivity is too high. Noise can be reduced by:
• Using the flash 18, 36
• Specifying a lower ISO sensitivity setting
49, 52
Bright spots
appear in image.
When shooting at a slow shutter speed in multiple
exposure mode, noise (bright spots) may appear in
saved images.
–
Images are too
dark
(underexposed).
• The flash window is blocked.
16
• The subject is beyond the range of the flash. F17
• Adjust exposure compensation. 44
• Increase ISO sensitivity. 49, 52
• The subject is backlit. Raise the flash, or set the scene
mode to Backlighting with HDR set to Off.
18,
E7
Images are too
bright
(overexposed).
Adjust exposure compensation. 44
Unexpected
results when
flash set to V
(auto with red-
eye reduction).
Use any scene mode other than Night portrait, and
change the flash mode to any setting other than V
(auto with red-eye reduction/red-eye reduction) and try
taking the picture again.
36,
E15
Sk
in tones are
not softened.
• In some shooting conditions, facial skin tones may
not be softened.
E20
• For images containing 4 or more faces, try using Skin
softening in the playback menu.
49, 55
Problem Cause/Solution
A