Filter
Top Products
207344-B 4-1
Chapter 4
Troubleshooting
This chapter provides suggestions for troubleshooting problems with the
EtherSpeedII 10/100BASE-T switch module or the EtherSpeedII 100BASE-FX
switch module and includes the following topics:
• EtherSpeedII switch module startup failure (page 4-2
)
• Port connection problems (page 4-3
)
To expedite support if you call Nortel Networks, have the following information
ready:
• Hardware configuration
• Software configuration (including the image file version number and
SpeedView version number)
• Network diagram
• Module or switch part number and serial number for the suspected module
• Brief description of the problem