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LSQT1011
Troubleshooting
Others
With a computer (Windows)
Problem Check points
Even if connected by the
USB cable, this unit is not
recognized by the
computer.
≥ Have you set this unit to the correct mode?
# The unit is not recognized if it is set to a recording mode. Set
it to a playback mode. If it is set to card playback mode,
disconnect the USB cable, set [USB FUNCTION] to
[PC CONNECT] and then reconnect the USB cable.
≥ Select another USB terminal on the computer.
≥ Check the operating environment. (l 114)
≥ Turn on the power to this unit.
When
DVD-MovieAlbumSE is
started, the [Mount
Information] dialog box
appears.
≥ You inserted an incompatible disc.
# A disc other than a DVD-RAM or a DVD-RW (VR format) is
loaded in the drive: DVD-MovieAlbumSE cannot be used for
media other than DVD-RAM or DVD-RW (VR format).
≥ If there are multiple drives, a drive other than this unit may
be selected.
# Click the [Preference] button in the dialog box, click the
[Device setting] tab to choose the drive where the disc is
loaded in the [Drive Select] column, and then click [OK].
≥ If an error message appears even after a compatible disc is
inserted, packet writing software may be installed in your
computer. Uninstall the packet writing software.
An image that should
have been recorded does
not appear when
DVD-MovieAlbumSE is
started.
≥ If there are multiple drives, a drive other than this unit may
be selected.
# Click the [Preference] button at top right of
DVD-MovieAlbumSE screen, click the [Device setting] tab to
choose the drive where the disc is loaded in the
[Drive Select] column, and then click [OK].
DVD-RW (Video format)
or DVD-R cannot be
played back on
DVD-MovieAlbumSE.
≥ DVD-MovieAlbumSE does not support playback or data
read of DVD-RW (Video format) or DVD-R.
# Use optional-user provided DVD-Video playback software to
play back DVD-RW (Video format) or DVD-R on the
computer.
The DISC EJECT lever
does not work when the
unit is connected to the
computer.
≥ The DISC EJECT lever does not work after the unit is
connected to the computer.
# Use Windows Explorer to right-click the drive icon and
execute [Eject]. Or use the software’s eject button to eject
the disc.
≥ After files are exported from DVD-MovieAlbumSE, a
confirmation message is displayed about ejecting the disc.
Select [Eject the disc being used.].
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