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Customer Services Directory
For Product Information, Operating Assistance, Literature Request, Dealer Locations,
and all Customer Service inquiries please contact:
1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
or send e-mail : consumerproducts@panasonic.com
For hearing or speech impaired TTY users, TTY : 1-877-833-8855
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/ Factory Servicenter:
Web Site: http://www.panasonic.com
You can purchase parts, accessories or locate your
nearest servicenter by visiting our Web Site.
Accessory Purchases:
1-800-332-5368 (Customer Orders Only)
For hearing or speech impaired TTY users, TTY : 1-866-605-1277
Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032
(Monday-Friday 6 am-5 pm; Saturday 6 am-10:30 am, PST)
(Visa, MasterCard, Discover Card, American Express, Check)
MAIL TO :
Panasonic Services Company
1705 N. Randall Road,
Elgin, IL 60123-7847
Attention: Camcorder Repair
Please carefully pack and ship, prepaid and insured, to the Elgin Centralized Factory Servicenter.
Customer’s in Puerto Rico, please ship or carry in to location below (“Service in Puerto Rico”).
Product Repairs
Centralized Factory Servicenter
VDR-M30PP_GB.book Page 174 Friday, March 14, 2003 8:53 PM