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Appendixes
138
Situation Suggested remedies
Cannot turn on the
camera
•
Ensure that the battery is inserted.
•
Ensure that the battery is inserted correctly. (p. 23)
•
Charge the battery.
The power turns o
suddenly
•
Charge the battery.
•
Your camera may be in Auto Power O mode. (p. 126)
•
The camera may turn o to prevent the memory card
from being damaged due to an impact. Turn on your
camera again.
The camera is losing
battery power quickly
•
The battery may lose power more quickly in low
temperatures (below 0 °C/32 °F). Keep the battery warm
by putting it into your pocket.
•
Using the ash or recording videos depletes the battery
quickly. Recharge if needed.
•
Batteries are consumable parts that must be replaced
over time. Get a new battery if the battery life is
diminishing quickly.
Situation Suggested remedies
Cannot capture
photos
•
There is no space on the memory card. Delete
unnecessary les or insert a new card.
•
Format the memory card.
•
The memory card is defective. Get a new memory card.
•
Make sure that the camera is switched on.
•
Charge the battery.
•
Make sure that the battery is inserted correctly.
The camera freezes
Remove the battery and insert it again.
The camera heats up
While you use the camera, it may heat up. This is
normal and should not aect your camera’s lifespan or
performance.
The ash does not
work
•
The ash option may be set to O. (p. 61)
•
You cannot use the ash in some modes.
Before contacting a service center
If you are having trouble with your camera, try these troubleshooting procedures before you contact a service center. If you have attempted the suggested remedy and are still
having problems with your device, contact your local dealer or service center.
When you leave your camera at a service center, be sure to also leave the other components that may have contributed to the malfunction, such as the memory card and battery.