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Troubleshooting
Troubleshooting
If you run into any problems using your
camcorder, use the following table to
troubleshoot the problem. If the problem
persists, disconnect the power source and
contact your Sony dealer.
• Overall operations/Easy Handycam/
Remote Commander..............................78
• Batteries/Power sources ........................79
• LCD screen/viewfinder.........................79
• Cassette tapes/“Memory Stick Duo”.....80
• Recording..............................................81
• Playback ................................................83
• Playing back on TV...............................84
• Dubbing/Editing/Connecting to other
devices...................................................84
• Connecting to a computer .....................85
• Functions that cannot be used together
...............................................................85
The power does not turn on.
• Attach a charged battery pack to the
camcorder (p. 13).
• Use the AC Adaptor to connect to a wall
outlet (wall socket) (p. 13).
The camcorder does not operate
even when the power is set to on.
• Disconnect the AC Adaptor from the wall
outlet (wall socket) or remove the battery
pack, then reconnect it after about 1 minute.
• Press the RESET button (p. 104) using a
sharp-pointed object (If you press the
RESET button, all settings are reset, except
Personal Menu items).
Buttons do not work.
• During Easy Handycam operation, not all
buttons are functional (p. 22).
Settings change during Easy
Handycam operation.
• During Easy Handycam operation, the
settings of the functions that are not
displayed on the screen return to their
defaults (p. 22, 40).
The menu item settings have
changed unexpectedly.
• The following settings return to the default
settings automatically when you set the
POWER switch to OFF (CHG) for more
than 12 hours.
–backlight
–[SCENE SELECT]
–[SPOT MTR·FCS]
–[SPOT METER]
–[EXPOSURE]
–[WHITE BAL.]
–[SHUTTR SPEED]
–[SPOT FOCUS]
–[FOCUS]
–[ AUDIO MIX] of [DV SET]
–[MIC LEVEL]
The camcorder gets warm.
• The camcorder may get warmer while you
use it. This is not a malfunction.
The supplied Remote Commander
does not function.
• Set [REMOTE CTRL] to [ON] (p. 60).
• Remove any obstructions between the
Remote Commander and the remote sensor.
• Keep strong light sources, such as sunlight
or overhead lighting, away from the remote
sensor, otherwise the Remote Commander
may not function properly.
• Insert a fresh battery in the compartment
with its +/– terminals matching those of the
compartment (p. 106).
Overall operations/Easy
Handycam/Remote Commander